|
JD Mercantile, LLC is a family-owned company, specializing in a wide variety
of marine electronics and products.
At JDMercantile.com, our primary goal
is to offer the highest quality products at the lowest possible prices. Providing
a higher standard of customer service keeps us focused on consumer
demands
while exceeding their expectations.
“Distinction Through Quality” is a testament to the way we
manage every aspect of our customer’s experience. Whether you have a 20’ boat
or a 60’ yacht, we carry a comprehensive line of quality marine products.
Carrying all major brand names allows us to make sure our customers
find what they are looking for.
|
Keep the following in mind when ordering with us:
• High Quality Products
• Low Prices
• Superior Customer Service
• Guaranteed Satisfaction
• Secure Ordering System
|
Ordering
Order using our Secure SSL shopping cart. We accept all major credit cards and PayPal.
With few exceptions, items ship within one business day (Monday - Friday, excluding holidays) of placing an order and will be shipped via ground (unless expedited).
Please review our detailed shipping information for more information on transit times, expedited shipping, and shipping to P.O. Boxes.
Please contact our sales department, sales@jdmercantile.com, if you need to make other arrangements.
|
Wholesale Orders
We can supply large quanties of all products within 1 - 2 weeks.
Please email us
for latest prices and availability.
|
Returns
We gladly accept returns within 30 days of purchase with the following considerations:
• Damaged, defective, or incorrect items can
be exchanged for replacement only at no charge, we’ll cover shipping.
• For all unopened items returned, a 15%
restocking fee will be charged.
• For all opened
items returned in "like-new" condition,
a 25% restocking fee will be charged.
• Return shipping will not be refunded. Any product not in “like-new” condition
cannot be returned.
Please contact us at customerservice@jdmercantile.com prior to returning
your item to attain an RMA number.
Returns will not be accepted without an RMA number.
|
Sales/Customer Service Telephone
Though email is our preferred method of communication, for your convenience we're also available via toll-free telephone.
Please give us a call at (888) 251-8737, with your questions, concerns, or positive feedback.
|
|
|  |
|
